Privacy Policy
Last updated: 1/7/2026
1. Introduction
Asanend ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email, username, password)
- Profile information (bio, location, disciplines, portfolio)
- Listing information (descriptions, photos, amenities)
- Booking and payment information
- Communications with other users and support
- Reviews and ratings
2.2 Automatically Collected Information
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, features used)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process bookings and payments
- Facilitate communication between hosts and guests
- Send important notifications about bookings and account activity
- Improve and personalize your experience
- Detect and prevent fraud and abuse
- Comply with legal obligations
- Resolve disputes and enforce our Terms of Service
4. Information Sharing
4.1 With Other Users
Your profile information and listings are visible to other users. When you make or accept a booking, necessary information is shared between host and guest.
4.2 With Service Providers
We share information with third-party service providers who help us operate the Platform, including payment processors, hosting providers, and analytics services.
4.3 For Legal Reasons
We may disclose information when required by law, to protect our rights, or to prevent illegal activities.
4.4 Business Transfers
If Asanend is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Export your data
- Withdraw consent where applicable
To exercise these rights, please contact us through your account settings or support channels.
7. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your information, except where retention is required by law.
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings, but some features may not function properly if you disable cookies.
9. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.
10. Children's Privacy
Our Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We take appropriate measures to ensure your information receives adequate protection regardless of where it is processed.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Platform. Your continued use of the Platform after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us through the Platform's support channels.